sr. product designer

ONBOARDING • FUNDING • follow-through

Curious

product designer

Curious

product designer

Curious

product designer

Curious

product designer

Curious

product designer

Curious

product designer

Curious

product designer

Curious

product designer

systems thinker

people first

systems thinker

people first

systems thinker

people first

systems thinker

people first

systems thinker

people first

systems thinker

people first

systems thinker

people first

systems thinker

people first

I’m Farah, a Sr. UX Designer focused on onboarding and money movement—where clarity and trust aren’t optional. I lead cross-functional work from discovery through launch, turning complex systems into experiences that feel simple, predictable, and actionable.

At Vanguard, I design new account and funding flows across web and mobile. I’m especially interested in findability, progress visibility, and “what’s next” moments that reduce anxiety and increase follow-through.

focus areas

ONBOARDING & Product FLOWS

01

I design end-to-end onboarding and funding experiences that help people start, commit, and complete—especially when the stakes are high and the systems are complex. I focus on clear next steps, trustworthy status, and reducing drop-off through thoughtful UX and iteration.

High-trust Design

Wayfinding

Experimental

Mobile UX

Design System

Usability Testing

ONBOARDING & Product FLOWS

I design end-to-end onboarding and funding experiences that help people start, commit, and complete—especially when the stakes are high and the systems are complex. I focus on clear next steps, trustworthy status, and reducing drop-off through thoughtful UX and iteration.

High-trust Design

Wayfinding

Experimental

Mobile UX

Design System

Usability Testing

ONBOARDING & Product FLOWS

01

I design end-to-end onboarding and funding experiences that help people start, commit, and complete—especially when the stakes are high and the systems are complex. I focus on clear next steps, trustworthy status, and reducing drop-off through thoughtful UX and iteration.

High-trust Design

Wayfinding

Experimental

Mobile UX

Design System

Usability Testing

ONBOARDING & Product FLOWS

01

I design end-to-end onboarding and funding experiences that help people start, commit, and complete—especially when the stakes are high and the systems are complex. I focus on clear next steps, trustworthy status, and reducing drop-off through thoughtful UX and iteration.

High-trust Design

Wayfinding

Experimental

Mobile UX

Design System

Usability Testing

SYSTEM DESIGN & SCALABLE PATTERNS

02

I define reusable models—states, rules, and patterns—so teams can ship consistent experiences across journeys. It’s less about “components” and more about making complex products feel predictable, scalable, and easy to maintain.

Systems thinking

Wireframing

States + logic

Pattern libraries

Collaboration

Documentation

SYSTEM DESIGN & SCALABLE PATTERNS

I define reusable models—states, rules, and patterns—so teams can ship consistent experiences across journeys. It’s less about “components” and more about making complex products feel predictable, scalable, and easy to maintain.

Systems thinking

Wireframing

States + logic

Pattern libraries

Collaboration

Documentation

SYSTEM DESIGN & SCALABLE PATTERNS

02

I define reusable models—states, rules, and patterns—so teams can ship consistent experiences across journeys. It’s less about “components” and more about making complex products feel predictable, scalable, and easy to maintain.

Systems thinking

Wireframing

States + logic

Pattern libraries

Collaboration

Documentation

SYSTEM DESIGN & SCALABLE PATTERNS

02

I define reusable models—states, rules, and patterns—so teams can ship consistent experiences across journeys. It’s less about “components” and more about making complex products feel predictable, scalable, and easy to maintain.

Systems thinking

Wireframing

States + logic

Pattern libraries

Collaboration

Documentation

STRATEGY → SHIPPING

03

I lead work from discovery through delivery—aligning product, engineering, and content around the problem, the approach, and what success looks like. I’m comfortable navigating ambiguity, making tradeoffs visible, and pushing designs through implementation with strong documentation and QA.

Workshops

Stakeholder alignment

Handoff

QA

Roadmap support

STRATEGY → SHIPPING

I lead work from discovery through delivery—aligning product, engineering, and content around the problem, the approach, and what success looks like. I’m comfortable navigating ambiguity, making tradeoffs visible, and pushing designs through implementation with strong documentation and QA.

Workshops

Stakeholder alignment

Handoff

QA

Roadmap support

STRATEGY → SHIPPING

03

I lead work from discovery through delivery—aligning product, engineering, and content around the problem, the approach, and what success looks like. I’m comfortable navigating ambiguity, making tradeoffs visible, and pushing designs through implementation with strong documentation and QA.

Workshops

Stakeholder alignment

Handoff

QA

Roadmap support

STRATEGY → SHIPPING

03

I lead work from discovery through delivery—aligning product, engineering, and content around the problem, the approach, and what success looks like. I’m comfortable navigating ambiguity, making tradeoffs visible, and pushing designs through implementation with strong documentation and QA.

Workshops

Stakeholder alignment

Handoff

QA

Roadmap support

work experience

Roles where I led high-stakes flows and measurable outcomes.

March 2023 - Present

Vanguard

Senior UX Designer

At Vanguard, I design onboarding and funding experiences that help investors take action with confidence. I’ve shipped work tied to a +13.8% lift in initial contributions, a +23% increase in account openings, and a 3% drop in fallout. I partner closely with product, engineering, and content to define scalable patterns and ensure high-quality delivery across web and mobile.

March 2023 - Present

Vanguard

Senior UX Designer

At Vanguard, I design onboarding and funding experiences that help investors take action with confidence. I’ve shipped work tied to a +13.8% lift in initial contributions, a +23% increase in account openings, and a 3% drop in fallout. I partner closely with product, engineering, and content to define scalable patterns and ensure high-quality delivery across web and mobile.

March 2023 - Present

Vanguard

Senior UX Designer

At Vanguard, I design onboarding and funding experiences that help investors take action with confidence. I’ve shipped work tied to a +13.8% lift in initial contributions, a +23% increase in account openings, and a 3% drop in fallout. I partner closely with product, engineering, and content to define scalable patterns and ensure high-quality delivery across web and mobile.

March 2023 - Present

Vanguard

Senior UX Designer

At Vanguard, I design onboarding and funding experiences that help investors take action with confidence. I’ve shipped work tied to a +13.8% lift in initial contributions, a +23% increase in account openings, and a 3% drop in fallout. I partner closely with product, engineering, and content to define scalable patterns and ensure high-quality delivery across web and mobile.

December 2020 - March 2023

Industry Dive

Product Designer II

Led design for SaaS products and internal tools, contributing $475K in revenue and a 62% sales lift. Improved key funnel moments including 83% sign-up completion and newsletter subscriptions from 41% → 59%. Partnered across product and engineering to simplify complex workflows and improve adoption.

December 2020 - March 2023

Industry Dive

Product Designer II

Led design for SaaS products and internal tools, contributing $475K in revenue and a 62% sales lift. Improved key funnel moments including 83% sign-up completion and newsletter subscriptions from 41% → 59%. Partnered across product and engineering to simplify complex workflows and improve adoption.

December 2020 - March 2023

Industry Dive

Product Designer II

Led design for SaaS products and internal tools, contributing $475K in revenue and a 62% sales lift. Improved key funnel moments including 83% sign-up completion and newsletter subscriptions from 41% → 59%. Partnered across product and engineering to simplify complex workflows and improve adoption.

December 2020 - March 2023

Industry Dive

Product Designer II

Led design for SaaS products and internal tools, contributing $475K in revenue and a 62% sales lift. Improved key funnel moments including 83% sign-up completion and newsletter subscriptions from 41% → 59%. Partnered across product and engineering to simplify complex workflows and improve adoption.

March 2019 - November 2021

Discount Club - Startup

Product Designer

At Discount Clubs, I built the corporate infrastructure and fostered cross-functional collaboration to boost team productivity. I crafted and executed a comprehensive brand strategy that elevated growth and visibility, and led a website redesign—driving a 25% increase in user engagement and significant traffic gains within six months. By blending strategic branding, UX design, and operational leadership, I effectively scaled the startup’s digital presence.

March 2019 - November 2021

Discount Club - Startup

Product Designer

At Discount Clubs, I built the corporate infrastructure and fostered cross-functional collaboration to boost team productivity. I crafted and executed a comprehensive brand strategy that elevated growth and visibility, and led a website redesign—driving a 25% increase in user engagement and significant traffic gains within six months. By blending strategic branding, UX design, and operational leadership, I effectively scaled the startup’s digital presence.

March 2019 - November 2021

Discount Club - Startup

Product Designer

At Discount Clubs, I built the corporate infrastructure and fostered cross-functional collaboration to boost team productivity. I crafted and executed a comprehensive brand strategy that elevated growth and visibility, and led a website redesign—driving a 25% increase in user engagement and significant traffic gains within six months. By blending strategic branding, UX design, and operational leadership, I effectively scaled the startup’s digital presence.

March 2019 - November 2021

Discount Club - Startup

Product Designer

At Discount Clubs, I built the corporate infrastructure and fostered cross-functional collaboration to boost team productivity. I crafted and executed a comprehensive brand strategy that elevated growth and visibility, and led a website redesign—driving a 25% increase in user engagement and significant traffic gains within six months. By blending strategic branding, UX design, and operational leadership, I effectively scaled the startup’s digital presence.

July 2017 - December 2020

Where Traveler

UX Designer/Brand Designer

At Where Traveler Magazine, I modernized the site’s information architecture and refreshed its editorial content, serving as UX Designer, Writer, and Project Manager. The relaunch featured a streamlined menu and a strategic social media reboot, driving a 453% surge in viewership, readership, and engagement.

July 2017 - December 2020

Where Traveler

UX Designer/Brand Designer

At Where Traveler Magazine, I modernized the site’s information architecture and refreshed its editorial content, serving as UX Designer, Writer, and Project Manager. The relaunch featured a streamlined menu and a strategic social media reboot, driving a 453% surge in viewership, readership, and engagement.

July 2017 - December 2020

Where Traveler

UX Designer/Brand Designer

At Where Traveler Magazine, I modernized the site’s information architecture and refreshed its editorial content, serving as UX Designer, Writer, and Project Manager. The relaunch featured a streamlined menu and a strategic social media reboot, driving a 453% surge in viewership, readership, and engagement.

July 2017 - December 2020

Where Traveler

UX Designer/Brand Designer

At Where Traveler Magazine, I modernized the site’s information architecture and refreshed its editorial content, serving as UX Designer, Writer, and Project Manager. The relaunch featured a streamlined menu and a strategic social media reboot, driving a 453% surge in viewership, readership, and engagement.