Discount Club Startup

Built the brand + web experience for an early-stage retail tech startup—clarifying positioning, creating a scalable site structure, and launching a conversion-focused experience that grew organic traffic and improved engagement.

Client

Discount Club

Services

Product Design

Brand Strategy

Go-to-Market Support

Duration

6 months (launch + iteration)

At a glance

  • Problem: As a new startup, Discount Club needed a clear value proposition and a credible digital presence that could convert interest into sign-ups.

  • Role: Led brand strategy + UX/UI, partnering with leadership and cross-functional stakeholders to align messaging, structure, and delivery.

  • Solution: A conversion-led website and brand system that clarified the offer, simplified decision-making, and scaled as the business evolved.

  • Validation: Launched, instrumented, and iterated using real usage signals (traffic + engagement patterns) to refine structure and content.

  • Impact: Drove measurable growth in organic traffic and improved site performance post-launch.


Top Metrics

  • 15K+ organic visits in year one (brand + content strategy influence)

  • +25% increase in site traffic in the first 6 months after launch

  • Improved engagement via clearer structure and stronger conversion pathways (CTA + information hierarchy)


The Problem

As a startup, Discount Club faced a classic early-stage challenge: awareness existed, but the story didn’t land fast enough to convert. The original experience didn’t clearly answer the questions users care about in the first seconds:

  • What is this?

  • Why should I trust it?

  • How does it work?

  • What do I do next?

Without a crisp value proposition and a clean conversion path, users hesitated or dropped—limiting growth and making it harder for the team to scale acquisition confidently.

constraints & context

  • Early-stage ambiguity: positioning and messaging were evolving while the product matured

  • Trust gap: users needed clarity and credibility quickly (especially for anything tied to spending/saving)

  • Lean team + fast timelines: decisions had to be made quickly, with lightweight process and high leverage

  • Scalability: the site needed to support iteration without constant redesign

  • Cross-functional alignment: brand, leadership priorities, and delivery needed to stay synchronized

Leadership & Contributions

  • Led brand strategy: clarified positioning, tone, and core messaging hierarchy

  • Designed the end-to-end website experience: information architecture, page structure, and conversion flows

  • Built reusable design + content patterns (modules) so new pages could ship without reinventing the wheel

  • Partnered cross-functionally to align business goals → UX priorities (what success looks like, what to ship first)

  • Supported iteration with structured feedback loops to keep momentum without losing quality

Deliverables (Artifacts & Outputs)
Brand strategy + positioning doc — clarified audience, value prop, and narrative pillars
Messaging framework — headlines, benefits, proof points, and CTA language to reduce ambiguity
Sitemap + information architecture — reorganized navigation and page hierarchy for comprehension
Wireframes + responsive UI designs — scalable page templates across desktop + mobile
Component/pattern library — reusable sections (hero, value blocks, FAQs, pricing modules, etc.)
Launch-ready marketing assets — web visuals and supporting content for rollout

Leadership & Contributions

  • Led brand strategy: clarified positioning, tone, and core messaging hierarchy

  • Designed the end-to-end website experience: information architecture, page structure, and conversion flows

  • Built reusable design + content patterns (modules) so new pages could ship without reinventing the wheel

  • Partnered cross-functionally to align business goals → UX priorities (what success looks like, what to ship first)

  • Supported iteration with structured feedback loops to keep momentum without losing quality

Deliverables (Artifacts & Outputs)
Brand strategy + positioning doc — clarified audience, value prop, and narrative pillars
Messaging framework — headlines, benefits, proof points, and CTA language to reduce ambiguity
Sitemap + information architecture — reorganized navigation and page hierarchy for comprehension
Wireframes + responsive UI designs — scalable page templates across desktop + mobile
Component/pattern library — reusable sections (hero, value blocks, FAQs, pricing modules, etc.)
Launch-ready marketing assets — web visuals and supporting content for rollout

Validation & iterations

Because this was a startup environment, validation needed to be lightweight but continuous. I worked through fast feedback loops to get signal early, then used real usage data after launch to improve the experience.

• Ran structured reviews with leadership + stakeholders to pressure-test clarity and positioning
• Iterated page layout and content hierarchy based on where users hesitated or dropped off
• Used live site performance signals (traffic patterns, click behavior, drop-off points) to refine navigation, CTAs, and information order
• Standardized the strongest sections into reusable patterns so new pages could ship faster without breaking consistency

constraints & context

  • Early-stage ambiguity: positioning and messaging were evolving while the product matured

  • Trust gap: users needed clarity and credibility quickly (especially for anything tied to spending/saving)

  • Lean team + fast timelines: decisions had to be made quickly, with lightweight process and high leverage

  • Scalability: the site needed to support iteration without constant redesign

  • Cross-functional alignment: brand, leadership priorities, and delivery needed to stay synchronized

the impact

Over the first year, the work helped Discount Club move from early-stage ambiguity to a credible brand presence and a scalable web foundation.

• Drove 15,000+ organic visits in the first year through clearer messaging and stronger discovery pathways
• Increased site traffic by ~25% in the first 6 months, supporting growth and broader awareness
• Enabled faster cross-team execution by creating a shared brand narrative and reusable web building blocks
• Improved the customer journey from “I’m curious” to “I understand the value and next step,” reducing friction in first-time visits

Key screens

Homepage Iteration screen and final mobile screens

Project overview

Luxe Beauty, a luxury cosmetics brand, aimed to enhance its digital footprint to better reflect its premium products and sophisticated brand identity. The goal was to create a visually stunning, user-friendly website that would attract high-end customers and provide a seamless shopping experience.

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